Conditions70 PC workstations, 15 laptops, 10 servers, other network elements IT support was being provided by an in-house IT department with one manager and two full-time subordinate employees.
SolutionTo increase IT management efficiency, the client decided to optimize and reduce the number of in-house employees of the IT department to one. The two subordinate employees were replaced by the "ProCon Co-operative" plan with 4 hours of on-site support per day being deemed sufficient.
ResultsThis solution provided the client many advantages:
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Next Case StudiesIT concept design including implementation and regular management Replacement of an in-house IT department with an external supplier |
