ProCon Group
Information Technology & Communications. Come Together!

Case Study

Replacement of in-house employees with an external supplier



70 PC workstations, 15 laptops, 10 servers, other network elements

IT support was being provided by an in-house IT department with one manager and two full-time subordinate employees.



To increase IT management efficiency, the client decided to optimize and reduce the number of in-house employees of the IT department to one. The two subordinate employees were replaced by the "ProCon Co-operative" plan with 4 hours of on-site support per day being deemed sufficient.



This solution provided the client many advantages:

  • Reducing IT operation costs by 57%
  • Certainty of non-stop 24x7 support for critical situations
  • Ability to deploy additional experts in case of emergency or special work of greater extent


If you are interested in IT outsourcing for small and medium sized business, contact us.


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