ProCon Group
Information Technology & Communications. Come Together!
CZ / EN
Cooperation

Support options

Each company’s environment has its specifics which IT solution should respect. So we provide each client an individually tailored proposal based on a detailed initial analysis of their needs and requirements.

For more than 20 years experience in providing IT support we have verified that the appropriate securing and optimizing existing IT support solution can achieve significant savings and streamlining IT administration. Several cases are described in our Case Studies.

 

Selected Support Options

Cooperation can take many forms - from the advice on single projects to comprehensive IT solutions. We offer several support options to cover our clients’ most frequent requirements and needs:

  1. ProCon Management
  2. ProCon Co-operative
  3. ProCon Advice

 

Based on the initial analysis we will offer to you the optimal support option. If you are interested in more information do not hesitate to contact us. It will be a pleasure to meet you and discuss your needs, requirements and what interests you.

 

1. ProCon Management

We provide comprehensive on-site and remote IT support, ensure regular network management and administration, equipment maintenance, user support and other services to allow the client to make effective use of information technology without having to worry about its operation.

2. ProCon Co-operative

In this model, we provide support to the client’s own IT manager or IT department. We provide on-site and remote support, from regular routine requirements, through providing a backup when the client’s employees are absent, to activities that require special expertise.

3. ProCon Advice

The client’s own employee or IT department takes care of day-to-day operation and on-site support for information technology. We provide remote support, perform network monitoring and inspection, identify bottlenecks, and propose optimum development methods, measure leading to optimization of operation, and crisis prevention.